Privacy Statement
1. Introduction
Welcome to Delta Compost ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://deltacompost.com), use our services, or communicate with us. Delta Compost is located at 11289 Doughspoon Road, Delta, Colorado.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide to Us
We may collect information you voluntarily provide, including your name, email address, phone number, mailing or service address, and any details you include when you contact us through our website, request a quote, schedule a pickup, purchase compost, or inquire about our yard waste processing, liquid waste transport, or commercial composting services.
2.2 Payment Information
If you make a purchase, your payment details (such as credit/debit card numbers or billing address) are processed through our third-party payment processor. We do not store your full payment card information on our servers.
2.3 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages visited, session duration, and general geographic location based on your IP address.
2.4 Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our site. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services, including compost sales, yard waste processing, liquid waste transport, and commercial composting services.
- Process orders, transactions, and service requests.
- Communicate with you, including responding to inquiries, sending service confirmations, and providing updates about our operations (such as facility hours or seasonal changes).
- Send SMS messages if you have opted in to our messaging program (see Section 8 below).
- Monitor and analyze website usage trends to improve our site and user experience.
- Comply with legal obligations and protect our rights.
4. How We Share Your Information
We do not sell your personal information. We may share your data in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our business, such as payment processors, website hosting providers, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: If required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets.
- With Your Consent: When you have given us explicit permission to share your information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Request access to, correction of, or deletion of your personal data.
- Opt out of marketing communications at any time.
- Withdraw consent where processing is based on consent.
Under the Colorado Privacy Act, eligible Colorado residents may have additional rights regarding their personal data, including the right to access, correct, delete, and opt out of certain processing activities. To exercise any of these rights, please contact us using the information in Section 12 below.
8. SMS Messaging Program
If you opt in to receive SMS messages from Delta Compost, you agree to receive text messages related to service reminders, pickup notifications, order updates, account alerts, and other service-related communications. Message frequency varies based on service activity. Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, reply HELP or contact us directly. Carriers are not liable for delayed or undelivered messages.
9. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date above. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Delta Compost
Address: 11289 Doughspoon Road, Delta, Colorado
Phone: (970) 744-6691
Website: https://deltacompost.com